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Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE
USED AND DISCLOSED AND HOW YOU CAN OBTAIN ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
Introduction
Mercy Health Services (“MHS”)(Mercy Medical Center, Inc., Stella Maris,
Inc., Mercy Ridge, Inc., Mercy Health Foundation, Inc., St. Paul Place
Specialists, Inc., and Maryland Family Care, Inc) is required by law to
maintain the privacy of "protected health information." "Protected health
information" includes any identifiable information that we obtain from
you or others that relates to your physical or mental health, the health
care you have received, or payment for your health care. As required by
law, this notice provides you with information about your rights and our
legal duties and privacy practices with respect to the privacy of protected
health information. This notice also discusses the uses and disclosures
MHS will make of your protected health information. MHS must comply with
the provisions of this notice, although MHS reserves the right to change
the terms of this notice from time to time and to make the revised notice
effective for all protected health information MHS maintains. You can
always request a copy of our most current privacy notice from any of our
facilities or you can access it on our website at www.MDmercy.com.
Permitted Uses & Disclosures
MHS may use or disclose medical information about you, without your authorization,
for purposes related to/for:
- Treatment: Treatment means
the coordination of your care between various healthcare providers and
specialists for consultations. For example, a doctor treating you for
a broken leg may need to know if you have diabetes because diabetes
may slow the healing process. Therefore, the doctor may review your
medical records to assess whether you have potentially complicating
conditions such as diabetes.
- Payment: Payment refers to
activities related to verifying your level of insurance benefits, requesting
authorizations for treatment and referrals for special tests, and billing/administrative
purposes. For example, prior to providing health care services, MHS
may need to provide to your HMO, information about your medical condition
to determine whether the proposed course of treatment will be covered.
- Health Care Operations: The
function of health care operations relates to treatment and payment
such as quality assurance, case management, patient complaints, audits,
and physician reviews. For example, MHS may use your medical information
to evaluate the performance of our staff in caring for you.
- Friends/family: When friends/family
are involved in your care or payment for your care, MHS will allow them
to pick up medical supplies, x-rays, or filled prescriptions on your
behalf. If you are available, we will allow you to object to any of
these disclosures. If you are unavailable, MHS will determine what is
in your best interest and will allow these individuals to act on your
behalf.
- Appointments & Other Health Benefits:
MHS may contact you to remind you about your appointments and bring
to your attention alternative treatment suggestions and other health
related benefits.
- Marketing & Fundraising: MHS
may contact you, and use you as a part of our marketing and fundraising
efforts, where applicable by law, to raise money for MHS.
- Organ & Tissue Donation: Under
law, MHS can use and disclose your medical information to organizations
that handle organ and tissue procurement and donations.
- Military & Veterans: If you
are a member of the armed forces, MHS may release medical information
about you to military authorities, and to foreign military authorities,
when applicable.
- Worker’s Compensation: MHS
may disclose medical information to programs that provide benefits for
work-related injuries or illness.
- Public Health Risks: MHS may
disclose your medical information to public health officials for purposes
related to prevention and control of disease, injury, disability, and
reports of births, deaths, abuse, and neglect.
- Health Oversight: MHS may
disclose your medical information to federal or state agencies that
oversee our activities for purposes related to monitoring our health
care system, government programs, and compliance with civil rights laws.
- Lawsuits & Disputes: MHS may
disclose your medical information in response to a court subpoena or
administrative order.
- Law Enforcement: MHS may disclose
your medical information to law enforcement officials to aide in the
search of a criminal or fugitive, or a criminal investigation.
- Coroners, Medical Examiners, & Funeral
Directors: MHS may disclose your medical information to identify
a deceased person, determine cause of death, and to help funeral directors
carry out their duties.
- Purposes of National Security: MHS
may disclose your medical information to authorized federal authorities
for national security activities permissible by law.
- Protection for Federal Officials:
MHS may disclose your medical information to protect the President and/or
other authorized persons or foreign heads.
- Inmates: MHS may provide a
correctional facility with an inmate’s medical information for their
health care and to protect the health and safety of others.
- Research: MHS may disclose
your medical information to researchers that have received proper approval
from MHS’ Institutional Review Board.
As permitted by applicable law and ethical conduct,
MHS may use and disclose medical information if its staff believes, in
good faith, that such use or disclosure is necessary to prevent serious
harm to you and to others. Other uses and disclosures of your protected
health information will be made with your authorization, and you reserve
the right to refuse such authorization.
Your Rights
As a patient of Mercy Health Services, you have
the right to:
- Request restrictions on our use of your medical
information for any of the services listed above; however MHS is not
required to accept your request.
- Request confidential communication of your
protected health information.
- Request copies of your medical information
to be delivered to other locations. You will be responsible for any
expenses incurred by us for these alternative services, i.e., copying;
however, you will not be denied copies if you cannot afford to pay for
them.
- Request to view your medical records except
for psychotherapy notes, notation compiled for potential legal proceedings,
medical documentation if you are a prison inmate, information being
obtained as a part of a research study that you signed an initial participation
consent, information kept by a federal agency, or if the medical information
was obtained under a confidentiality agreement made with another provider
or entity.
- Request an addition or amendment be made to
your medical information, subject to certain restrictions.
- Request an accounting of disclosure of medical
information, except for disclosures to carry out treatment, payment,
or health care operations.
- Request to opt out of our facility directory.
- Receive this Notice of Privacy Practices in
a paper copy, even if you initially received it in an electronic format
or viewed it on MHS’ website.
Mercy Health Service’s Duties
- We are required by law to maintain the privacy
of your protected health information, and to provide you with a copy
of our Privacy Practices. We are required by law to abide by the statements
within this Notice of Privacy Practices, effective April 14, 2003. Mercy
Health Services reserves the right to make any necessary changes and
updates to our Privacy Practices, and these new provisions effect all
protected health information that we maintain. Should we see the need
to change our Privacy Practices, an updated Notice of Privacy Practices
will be mailed to you.
- Should you have a complaint, question, or feel
that your privacy rights have been violated, please contact our Privacy
Officer at (410) 576-LAWS. You may also file a complaint with the Department
of Health and Human Services.
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